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FAQ

Reporting a Bug or Technical Issue

If you experience a technical issue or find a bug in Sociera, you can report it to help improve the app.

1. Accessing the Report Issue Section

  • Open the Sociera app.

  • Tap your profile icon in the bottom-right corner.

  • Go to Settings > Report Issue.

2. Submitting a Bug Report

  • Tap Report Issue.

  • Select the category of the problem (e.g., App Crash, Login Issue, Performance, Other).

  • Provide a brief description of the issue, including steps to reproduce it.

  • Attach screenshots if applicable.

  • Tap Submit to send your report to Sociera’s support team.

3. Tracking Your Report

  • After submission, the support team will review your report.

  • You may receive a response or follow-up questions regarding the issue.

  • If a fix is available, it may be implemented in a future update.

Tips for Reporting Bugs Effectively

  • Be as detailed as possible – Describe exactly what happened and how to reproduce the issue.

  • Include your device details – Mention your phone model and operating system version.

  • Check for app updates – Some issues may already be fixed in the latest version.

  • Restart the app – Before reporting, try closing and reopening Sociera to see if the issue persists.

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Safety, Privacy, and Security
Safety, Privacy, and Security

Managing Your Privacy Settings

Your privacy on Sociera is customizable, allowing you to control who can view your location, manage blocked users, and secure your account.

Managing Your Privacy Settings

Your privacy on Sociera is customizable, allowing you to control who can view your location, manage blocked users, and secure your account.

Managing Your Privacy Settings

Your privacy on Sociera is customizable, allowing you to control who can view your location, manage blocked users, and secure your account.

Blocking and Unblocking Users

You can control who interacts with you on Sociera by blocking or unblocking users.

Blocking and Unblocking Users

You can control who interacts with you on Sociera by blocking or unblocking users.

Blocking and Unblocking Users

You can control who interacts with you on Sociera by blocking or unblocking users.

Reporting a User

If you encounter inappropriate behavior or violations of Sociera’s community guidelines, you can report a user.

Reporting a User

If you encounter inappropriate behavior or violations of Sociera’s community guidelines, you can report a user.

Reporting a User

If you encounter inappropriate behavior or violations of Sociera’s community guidelines, you can report a user.

Managing Location Privacy

Sociera allows you to control how your location is shared with others.

Managing Location Privacy

Sociera allows you to control how your location is shared with others.

Managing Location Privacy

Sociera allows you to control how your location is shared with others.